Withdraw Funds Back to Your Wallet
Withdrawal requests go through the same cashier section you use for deposits. Choose the wallet or bank account you want the funds sent to — Touch 'n Go eWallet, Boost, GrabPay, or a local bank via DuitNow — then enter the amount and submit. Your account must have completed identity verification before the first withdrawal is processed; after that, repeat requests follow
a shorter path. We review each request in sequence, and you will get a confirmation notification once the transfer is on its way. Keep your registered wallet and bank details current to avoid any hold.
- Open the withdrawal tab — Go to the cashier and select the withdrawal option. Your verified payout methods appear as a list.
- Select your payout method — Pick Touch 'n Go eWallet, GrabPay, Boost or a DuitNow-linked bank account. The method must match what you registered.
- Enter amount and submit — Type the RM amount, check the summary screen, then confirm. A reference number is shown once the request is queued.
- Wait for the confirmation notification — We process withdrawals in the order they arrive. A notification reaches you when the transfer is completed on our end.